Job Openings >> Regional Sales Manager
Regional Sales Manager
Summary
Title:Regional Sales Manager
ID:1004
Job Location:Nationwide
Department:Sales
Description
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WHO IS CALLREVU

CallRevu helps thousands of automotive dealers in the U.S. cultivate their customer experience on the phone. CallRevu gives dealers valuable insights into their caller’s journey by tracking, monitoring, listening to, summarizing, alerting, and reporting on dealership phone calls to monitor call performance. With our robust data and reporting, we are able to coach and enhance the caller’s experience to help dealers increase market share, customer retention, and profitability in all phases of dealership operations. Created and managed by a team of automotive and technology professionals, CallRevu partners with some of the best known and highest performing dealerships across the U.S. to not only report issues and outcomes, but fix them.


POSITION SUMMARY

The Regional Sales Manager (RSM) develops and cultivates their assigned territory by hunting for and establishing new accounts, implementing outlined sales processes to achieve forecasted MRR, and generating regional partnerships with allied vendors.  The RSM is responsible for partnering with the sales leadership team to develop relationships and market to new and existing accounts, foster relationships through sales activities, conduct territory planning and prospecting, make sales presentations, and create and negotiate proposals to close deals.  RSM’s must maintain accurate and up-to-date sales records using SalesForce (SF), including doing forecasting to ensure they are on target to their established quota. 


A Typical Week May Look Like:

Sales

  • Works within assigned territory/region to identify and cultivate sales opportunities through a variety of sales methods, including, but not limited to, cold calls, emails, and timely lead response.
  • Develops relationships with new and existing customers to grow their pipeline to meet established sales quota.   
  • Identifies opportunities with dealer groups, OEM’s, ad agencies, and similar partners and partners with the sales leadership team to create a sales strategy. 
  • Prepares and delivers sales presentations to prospective customers.  This includes providing presentations on new products to existing customers.
  • Provides product and pricing information to prospective customers, including preparing and negotiating sales contracts. 
  • Delivers realistic and accurate sales forecasting of potential customers to the sales leadership team and works with them to develop a plan to close these deals. 
  • Proactively visits and follows up with existing customers to ensure their customer experience is excellent.  Addresses and escalates any needs as they arise. 
  • Attends trade shows and industry events, such as NADA conference, to represent CallRevu. 
  • Meets daily, weekly, monthly, and quarterly KPIs and activity minimums and ensures thorough documentation and reporting through accurate usage of SF.

Sales Support

  • Participates in the customer journey, providing support to internal stakeholders to ensure the launch and onboarding of the customers is an excellent experience to increase customer retention and satisfaction. 
  • As necessary, supports the launch/onboarding and customer success teams if a customer is experiencing an issue that does not create an exceptional customer experience.  Notifies the appropriate team members if a customer is at risk.    
  • Acts promptly when they become aware of customer complaints and partners with internal team members to resolve the issue to the customers satisfaction.   

Communication

  • Provides regular and thorough communication to members of the sales leadership team on status of new prospects, pending sales/contracts, sales forecasting and planning, and sales pipeline. 
  • Ensures SF documentation is through and up to date.  This includes identifying and assessing all prospects and fully notating that in SF.     
  • Regularly communicates with sales team members and internal partners in the development, product, launch/onboarding, customer success, and marketing teams to ensure customers are where they should be in their sales process and are receiving through communication and excellent service. 
  • Participates in regular performance management meetings with sales leadership team to ensure sales goals are on target for quota. 

Leadership

  • Partners with internal stakeholders, including, but not limited to, the product, development, and marketing teams to ensure all products and offerings are meeting the current needs of CallRevu’s customers.  As customer requests and needs present themselves, RSM’s will communicate this information to the appropriate parties to research and explore whether CallRevu should pursue the opportunity. 
  • Maintains up-to-date knowledge on the automotive and technology industry to ensure they are proactively addressing customer needs to keep a competitive edge over the competition. 
  • Ensures alignment to CallRevu’s Mission, Vision, Values, and goals to meet organizational needs. 
  • Collaborates with peers and colleagues in other departments to improve CallRevu’s operations. 
Is This You:
  • Bachelor’s degree in Communication, Business Administration, Information Technology, or related field; or equivalent combination of work experience and education.  
  • Proven sales ability, preferably in the automotive or technology industry.
  • Ability to develop defined territory through outbound and B2B prospecting, coupled with various marketing strategies.
  • Solid understanding of the automotive dealership and OEM culture with the ability to make presentations to key stakeholders and groups.
  • Strong computer skills with intermediate to advanced knowledge of Microsoft Office products, including Outlook, Word, Excel, and PowerPoint. 
  • Intermediate to advanced knowledge of SalesForce Lightening CRM.
  • Aptitude to learn and teach new software programs, tools, and applications. 
  • Energetic go-getter with the ability to develop and cultivate relationships.
  • Ability to work both independently and as part of a team.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize accordingly, while maintaining a forward-thinking mindset to understand upcoming needs of the customers and sales team. 
  • Strong attention to detail and the ability to multi-task and respond to changing needs as they present in a fast-paced environment. 
  • Excellent communication skills, including verbal, written, and interpersonal. 
  • Ability to develop and deliver sales presentations to a diverse population. 
  • Ability to coordinate and plan sales and marketing events to reach the customer base. 
  • Ability to partner with multiple departments within the organization to ensure cross-departmental communication and synergy. 
  • Ability to provide comprehensive reports to the sales leadership team to “tell a story” on their performance. 
  • Ability to travel via car, plane, or train up to 65%.  
  • Ability to align with CallRevu’s Mission, Vision, Values, and goals to support the sales initiative and organizational needs.     

Mission

CallRevu drives actionable insights for dealerships to improve their digital and voice communications for greater conversion of leads to appointments.


Vision

To be an industry leader in conversational intelligence for the dealer industry.

Values

CallRevu is committed to:

  • BEING BOLD, unafraid, and courageous in everything we do.
  • INNOVATION - bringing new, industry-leading, ideas to market.
  • GROWTH in new relationships, new capabilities, and new markets.
  • PARTNERSHIP that is collegial, collaborative, and always focused on the win-win.
  • INTEGRITY shown by doing the right thing, being accountable (being a 80 Leader) and delivering as promised (being a 20 Contributor).



Apply now to join us!


CallRevu, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, ancestry, sexual orientation, gender identity, disability, or veteran status.



 
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